Refund & Returns Policy
At Daily Drills, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible item, you may request a return in accordance with the terms below.
Return Eligibility
To be eligible for a return, items should generally be:
- Unworn and unused
- In their original condition
- Free from stains, odors, or damage
- Returned with original tags and packaging where applicable
- Accompanied by valid order information
For hygiene and product-safety reasons, certain items may not be eligible for return.
Return Period
Return requests should be submitted within the applicable return period stated on your order or product information.
Please contact us before sending any item back. Unauthorized returns may not be accepted.
How to Request a Return
To request a return, email admin@shopdailydrills.co.uk with:
- Your order number
- Name used for the order
- Item(s) you wish to return
- Reason for the return
- Photos, if the item is damaged or defective
Our team will review your request and provide further instructions if the return is approved.
Exchanges
If you need a different size or eligible replacement, contact us at admin@shopdailydrills.co.uk. Exchanges depend on product availability and may not be available for every item.
Damaged or Incorrect Items
If you receive an incorrect, damaged, or defective item, please contact us as soon as possible after delivery.
Include your order number and clear photographs showing the issue. We will review the situation and, where appropriate, offer a replacement, exchange, refund, or another suitable resolution.
Non-Returnable Items
Certain products may not be eligible for return, including items that have been worn, washed, altered, damaged after delivery, or otherwise fail to meet the return conditions.
Sale, promotional, customized, or other special items may also have different return conditions where clearly stated at the time of purchase.
Refunds
Once an approved return is received and inspected, we will determine whether it qualifies for a refund.
Approved refunds will generally be issued through the original payment method where possible. Processing times may vary depending on the payment provider or financial institution.
Original shipping charges may not be refundable unless required by applicable law or the issue resulted from an error on our part.
Return Shipping
Unless an item is defective, damaged, incorrect, or otherwise covered by a specific exception, customers may be responsible for return shipping costs.
We recommend using a trackable shipping service when returning an item, as Daily Drills cannot be responsible for items lost during return transit.
Contact Us
For return or refund questions, please contact:
Daily Drills
Email: admin@shopdailydrills.co.uk
Website: https://shopdailydrills.co.uk/